Shipping policy
Shipping Policy
At Liventor, we're committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully received.
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Orders are processed Monday through Friday (excluding weekends and public holidays).
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During peak seasons or promotional periods, processing may take slightly longer.
Estimated Delivery Times
| Region | Estimated Delivery Time |
|---|---|
| United States | 6–10 Business Days |
| Canada | 6–10 Business Days |
| United Kingdom | 6–10 Business Days |
| Australia & New Zealand | 7–12 Business Days |
| Europe | 7–12 Business Days |
| Rest of the World | 8–15 Business Days |
Please note that these are estimated delivery times and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
Shipping Costs
We proudly offer FREE Standard Shipping on all orders.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking number.
Please allow 24–72 hours for tracking information to become active after receiving your shipping confirmation.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address.
If you notice an error in your shipping information, please contact us immediately. Once an order has entered processing or has been shipped, we may be unable to modify the shipping address.
Lost or Delayed Packages
While we work with trusted shipping partners, delivery delays can occasionally occur.
If your package has not arrived within the estimated delivery window, please contact our customer support team and we'll be happy to investigate with the carrier.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges, if applicable, are the responsibility of the customer.
Multiple Shipments
In some cases, your order may be shipped in multiple packages depending on inventory availability or warehouse locations. You will receive tracking information for each shipment if applicable.
Need Assistance?
If you have any questions regarding your shipment, please contact our support team at support@liventor.com
We aim to respond to all inquiries within 24 business hours.